Welcome to the NYC-HHC Patient Satisfaction Survey App

NYC Public Hospitals Overview

NYC Health + Hospitals, officially the New York City Health and Hospitals Corporation (HHC), operates the public hospitals and clinics in New York City as a public benefit corporation. As of 2012, HHC is the largest municipal healthcare system in the United States with $6.7 billion in annual revenues, serving 1.4 million patients, including more than 475,000 uninsured city residents, providing services interpreted in more than 190 languages. HHC was created in 1969 by the New York State Legislature as a public benefit corporation (Chapter 1016 of the Laws 1969). It is similar to a municipal agency, but has a board of directors. It operates eleven acute care hospitals, five nursing homes, six diagnostic and treatment centers, and more than 70 community-based primary care sites, serving primarily the poor and working class. HHC's own MetroPlus Health Plan is one of the New York area's largest providers of government-sponsored health insurance and is the plan of choice for nearly half a million New Yorkers.

The organization is headquartered at 125 Worth Street in Manhattan. Each year HHC's facilities provide about 225,000 inpatient admissions, one million emergency department visits and five million clinic visits to New Yorkers. HHC facilities treat nearly one-fifth of all general hospital discharges and more than one third of emergency department and hospital-based clinic visits in New York City. The most well known hospital in the HHC system is Bellevue Hospital – the oldest public hospital in the United States. Bellevue is the designated hospital for treatment of the President of the United States and other world leaders if they become ill or injured while in New York City. The current president and CEO of NYC Health + Hospitals is Dr. Mitchell Katz. The organization underwent a rebranding initiative in November 2015, shortening its name from 40 characters to 19 characters, as "NYC Health + Hospitals". (source Wikipedia)